Shop Policies

  • For any piercing appointments, we ask that you put down a deposit in order to secure your spot. A single piercing service starts at $15, and for double (and more) it is $20. But don’t worry, if you reschedule your appointment, your deposit will follow you to your preferred date! If you do not show up for your appointment without cancelling beforehand or communicating with the team, then you will forfeit your deposit.

  • When booking an appointment, you may do so up to 4 hours before your desired time. You have up to 1 hour before the appointment to cancel, in which your deposit will be refunded back to you.

  • If you’re running late to your appointment, please give us a heads up! If you are more than 10 minutes late to your appointment, we will be adding a $5 late fee if not communicated beforehand. If you are more than 15 minutes late without communication, we will have to mark your appointment as a no show.

  • You can reschedule or cancel your appointment up to 1 hour before your scheduled time. If you do not reach out to let us know that you need to cancel your appointment past the 1 hour mark, you will then forfeit your deposit.

  • If you choose to no-show your appointment, meaning you do not communicate to us that you are not coming to your appointment, then you will forfeit your deposit. If you accumulate up to three no-shows, you will no longer be allowed to make future appointments and can only come in as a walk-in. If you would like to dispute this, please come in person to have a conversation with one of our team members.

  • As of March 2024, we have decided to remove the option to choose a specifc piercer for your appointment. This was due to an influx of appointments made for piercers on days they do not work. If you want to work with a specific piercer, we ask that you book on a day that they are scheduled. You can confirm beforehand with your piercer via Instagram, and/or upon arrival tell a team member who you would like to work with. All of our piercer’s schedules are listed on the website’s About tab, our main Instagram page, as well as the top of the booking website when making your appointment.

  • As our business grows, we are starting to get busier with our appointments. We want to stress that if you are coming in as walk-in, you must understand that we have to honor our appointments first. Walk-ins are always first come, first served. You may have to wait a bit before you’re seen, or in the case we are fully booked with appointments we may not be able to see you at all that day, as that’s the nature of a walk-in!

  • Service animals are allowed back with you during your appointment, however they may need to stay in the door way of the room. The room is fairly small, so keep that in mind!

    Emotional support animals do not fall under this category, so we ask that you either leave them in the lobby or at home. All other pets are not permitted in the piercing room.

  • If you are in need of any accommodations for your appointment, please reach out to us prior to your appointment so that we can make sure to make any necessary changes if needed!

Any form of hate speech will not be tolerated here at Honeycomb. Our team is made up of a multitude of identities who work hard to make sure that this is a welcoming and nurturing space for both us and our clients. We have the right to refuse service to anyone that makes us or our clients feel unsafe.